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All courses are now offered online for the remainder of the Spring 2020 semester. Based on the emerging knowledge of coronavirus spread and edicts related to social distancing, we have no choice but to have students remain at home for the remainder of the semester. We must do this to ensure safety of all students and our community. Please check our Coronavirus Response page for up-to-date information.

Coronavirus Response

As you have seen in the news, the situation regarding the coronavirus is rapidly evolving. The College takes the health and safety of our community seriously and has been monitoring the status of the coronavirus through its Critical Incident Management Team.

The College will be sending out more information on a weekly basis (or more frequently as developments require). In the meantime, if you have any questions, please feel free to send them to

Frequently Asked Questions

  • Yes, all classes and academic support services are online for the remainder of spring semester. Only students with hardship exceptions are currently on campus.

  • All faculty have adapted their curriculum to be offered through the Canvas online platform, supplemented by Office 365 collaboration tools such as Outlook and Office Teams and other tools appropriate to the class. Students have access to all of these tools through Landmark College’s portal SharkNet.

  • Each student has been assigned an online advisor who checks in with the student daily (Monday – Friday). This online advisor encourages students to maintain the same schedule for attending classes and engaging in co-curricular activities.

  • During the daily online advisor session, student support will be provided to:

    • Help the student self-reflect on what is working and what is challenging in the online environment
    • Develop a daily action plan to stay on track
    • Provide just in time academic support
    • Identify and connect students to available online supplemental support resources
    • Make sure the students know how to interact and connect with their courses and faculty.
  • Yes, the online advisor is posting notes about these sessions through Student Central to provide a record for the student and to ensure the student’s complete support team and faculty are up to speed.

  • As we are at the midpoint in the semester, this is a good time to reflect on progress to date. Some students may be counseled to withdraw from a class, others may opt to withdraw from a class once we start teaching online, others may find they can manage their load without making adjustments. In an effort to give everyone the time they need to make that adjustment, we are moving the date for withdrawing from a course without a WP or WF from March 30 to April 20. Online advisors will be able to collaborate with students, the registrar, and advisors to help families make that decision.

    Some students may also be interested in continuing in their courses under a Pass/Fail grading model. For some students, this can remove some of the anxiety around earning a specific grade in a course. This is not a good option for those students who are currently taking a course under the forgiveness policy, or to try to raise their GPA. It is also not recommended if students are hoping to transfer courses to other colleges, as often a school’s transfer policy does not allow Pass/Fail. But if a student is trying to complete requirements for a Landmark College degree, it could be a good option to reduce anxiety. We encourage you to talk with your online advisor about which option is right for you.

  • These courses are offered as credit/no credit options. At this point in the semester, if you have demonstrated strong engagement in these experiences, the College will grant you credit for that experience. If you have not been actively engaged, you will be counseled to withdraw from the course.

  • That depends on the kind of internship you have and how actively engaged in the internship the student has been prior to this point. If a student has not been actively engaged, they will most likely be counseled to withdraw from the experience. If they have been actively engaged, there are a few options. Before the start of spring break, the College was working with students and site supervisors to determine if the internship could be completed remotely. If the answer was yes, then students will be expected to continue as planned. If the answer was no, then the student could either complete the online components of the course and finish the experience earning 1 credit (instead of 3); or, they can work with their program coordinator and site supervisor to develop supplemental work that could allow students to meet the learning outcomes for the internship, and then complete the online components of the course and finish the experience earning 3 credits. In either the 1 credit or 3 credit option, the internship will fulfill the alternative education general education requirement.

  • Yes, we will be delaying the start of course registration for summer sessions and the fall semester. We need to assess what impact these next few weeks will have before we can determine what additional courses we may offer in the summer or changes to the fall offerings. We should have more information about registration by April 20.

  • As with the course registration, this is still a work in progress. As a little more time passes, online advisors will have more information to help support these goals.

  • No, we have decided to modify the rest of the spring semester, eliminating the scheduled long April weekend originally scheduled for April 13 and 14.

  • Our students will most likely need extended time to complete course expectations. As always, we want to make sure that extra time is built into the semester to best accommodate the needs of our students.

  • Yes:

    Library Support
    While the Library building is closed, the Library’s extensive online collection of e-books, streaming video, and articles is available 24/7 from everywhere by Landmark College students, faculty, and staff with their Landmark College login name and password.

    Just visit the Library’s website at for these resources, along with helpful research guides (“Class & Subject Guides”) and citation guides. A live chat box is available on the main page.

    Support is available by emailing
    Monday – Thursday: 9 a.m. – 8 p.m.
    Friday: 9 a.m. – 5 p.m.
    For more information, visit the Library's Canvas site:

    IT: The Help Desk
    Support is available Monday through Friday 8 a.m. until 5 p.m. Please call or email to describe your need, if needed a follow up appointment will be scheduled, or call 802-387-6800 and leave a message.

    Help Desk technicians may ask students to launch a Teams session to troubleshoot issues that cannot be resolved over the phone or via email. Most support requests will be addressed on the day they are received—the goal is to respond to all support requests within 24 hours.

    Drake Center for Academic Support
    Online advisors will be providing academic support with reading, writing, time management, and organization. If additional time is needed for this support, the Drake Center will add appointments to cover the need. The student’s online advisor can help facilitate that process.

    For Math Support: Please call the Drake Center, 802-387-6839 from noon to 8:30 p.m. to schedule an online Math appointment.

  • All courses are now offered online for the remainder of the Spring 2020 semester. Based on the emerging knowledge of coronavirus spread and edicts related to social distancing, we have no choice but to have students remain at home for the remainder of the semester. We must do this to ensure safety of all students and our community.

  • Yes. Resident deans and resident assistants are holding “virtual duty hours” online in the evenings. This would be a time when you can check in with some of your RAs or one of the RDs, much like you would stop by their offices in the residence halls in the evening. Look for more information over email for details on how to join in on these virtual duty hours.

  • Yes. The Counseling Services staff is prepared to offer online sessions to the students who currently participate in Counseling Services. Any student currently under counseling care will receive an email from their counselor offering them support and reviewing the online session process. Counselors will then schedule meetings in student’s Outlook calendars through Microsoft Teams (part of your Microsoft 365 suite of services already on your laptop). Depending on usage by current students engaged in counseling services at the College, additional session time may be available for new clients as well. If you have any questions on these services available, feel free to contact Jackie Mills, Director of Counseling & Health Services at 802-387-6732 or

  • Yes. Health Services will begin providing clinical care to students from 9 a.m. to 4 p.m., Monday through Friday. Jeff Huyett, NP, will be on on-site for clinical care during Health Services hours. Students who are off-campus and need assistance with medication refills may contact him at or by calling 802-387-6753. Students should strategize now for an extended period away from campus. Jeff will assist students with refills at home but know there may be some difficulty for some controlled substances across some state lines.

    Appointments for clinical care on campus are required BEFORE coming in to be seen in order to manage the flow of students in our waiting rooms to decrease risk of transmission from potentially ill students. No student should arrive at Health Services without previously making plans with one of our staff—especially any student with a cough, fever, or shortness of breath. Appointments can be made by calling Cindy Brown at 802-387-1636 or by emailing Masks will be provided for student appointments at the entrance to Health and Counseling. Any student with cough, fever or shortness of breath is asked to don a mask before entering the space. Any other questions can be directed to Cindy Brown at 802-387-1636 or by emailing or

  • Yes. The Social Pragmatics staff is offering the PEERS curriculum online to students who have been engaged with the program on campus. This format of the program still offers individualized social mentoring through an online platform. In addition, the staff is offering parent updates—probably through a weekly email or newsletter—to help parents support student progress and understand the lesson and language used. The Social Pragmatics staff is offering individual sessions to students they are already working with separate from the PEERS curriculum. The format of these session will be structured with social skills focus. Finally, the staff is planning to offer two online activities per week with a social pragmatic focus. Examples include recommending a movie or YouTube videos students can watch on their own and then participate in an online discussion. For more information, students and families can contact Andy Donahue, director of Social Pragmatic Programs & Services at

  • Yes. We know how important the connections students have to the campus and other students are, and we are excited to offer a number of creative and innovative ways that students can remain socially engage and connected with their classmates and the campus. A daily email will go out to students that will outline various ways to engage and stay well. These include:

    • The Center for Diversity & Inclusion (CDI) is offering virtual programming, and the CDI will be offering virtual office hours for students to “drop-in.” Additionally, students who had ongoing 1:1 check-ins will receive an updated appointment option with Marc Thurman, CDI Coordinator.
    • Weekly virtual Zumba & Yoga classes with LC Staff + LC Alums
    • Netflix parties
    • Various virtual club and student organization opportunities

    If you haven’t downloaded the Landmark App yet, you should do it today! It has all the programs, activities, and other information, plus a chat wall with various message boards that can keep you in touch with students.

  • No. The only people who should be on campus are students who have gone through the approval process and essential employees of Landmark College. Non-essential visits to campus, which includes but is not limited to, prospective students, families, and alumni, must be approved in advance by the Critical Incident Response Team (CIRT) by filling out this form. This policy will remain in place through the semester.

  • Yes! The Student Exchange Visitor Program (SEVP) is making special allowances if a college changes to online instruction. F-1 students who participate in a full course of study through the online program remain in active status in SEVIS, even if they have left the United States and are taking the online classes from elsewhere.

    For further questions regarding F-1 nonimmigrant status, feel free to contact the Vice Preisdent for Student Affairs at

  • Landmark College Summer Program Refund

    In the event summer programs are cancelled, deposits will be refunded. The application fee and program-related costs not billed by Landmark College (e.g., travel, books, etc.) are non-refundable.

    You will be issued a full refund, minus the application fee, should your travel to our Summer Program be disrupted by:

    • Travel bans or Level 3 warnings put in place by the VTDOH, CDC, or other agencies
    • Documented personal COVID-19 illness or quarantine
    • Inability to secure a visa
    • Suspension of major airline carrier services

    Landmark College Fall Refund

    Based on evolving information about COVID-19 across the country and the world, please know your deposit for the fall semester will be refundable through July 15, 2020.

    The application fee and program-related costs not billed by Landmark College (e.g., travel, books, etc.) are non-refundable.


The College is following the guidance of the Centers for Disease Control and Prevention (CDC). At this time, the best course of action is to follow our procedures and protocols that are in place for influenza (which were also used in 2009 with the H1N1 virus). This response plan includes:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Cover your cough or sneeze. Cover your mouth and nose with a tissue or the upper sleeve of your flexed elbow when you cough or sneeze. Throw the tissue away and immediately wash your hands.
  • Isolate yourself if you have flu-like symptoms (fever, nausea, cough).
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe (your laptop, mobile phone, etc.).
  • The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people who show symptoms of COVID-19.

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