In case of emergency, please call Health Services (during regular business hours), Campus Safety, or 911. The Health Services phone number is 802-387-6753 or 802-387-6302. The office can also be reached at 802-387-1636. Campus Safety is at 802-387-6899. Please provide the following information:
- The name of the student
- What is happening (is the person bleeding, having chest pains, a seizure, etc.)
- The specific location of the individual having the emergency
Follow any and all directions that Health Services may give you (such as to return to the student, call 911 immediately, or bring the student to Health Services).
If Health Services is closed, or otherwise unavailable to respond to a medical emergency, call emergency services at 911. At the first available opportunity, please notify Campus Safety at 802-387-6899 or an on-call member of the Residential staff at 802-380-6781.
After Hours Care
If the medical concern is not immediate and can wait until Health Services reopens, please do so.
Brattleboro Primary Care supports Health Services with after hours care. Their regular office hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. If you require assistance during this time and Health Services is closed, call Brattleboro Primary Care at 802-258-3905.
If it is after hours, a weekend, or a holiday, call Brattleboro Primary Care at the same number (802-258-3905). You will get the answering service. Ask for the doctor on call for Pediatric Medicine for Brattleboro Primary Care. Keep in mind that this answering service covers many businesses in the area other than Landmark College Health Services, so you must be clear in who you are asking for.
When the doctor returns your call, identify yourself as a Landmark College student and explain your medical issue. The doctor will advise you, ask you to come to the office, or refer you to the emergency room at Brattleboro Hospital. The benefit of calling the on-call doctor first is that they will call ahead or meet you in the emergency room.
Directions to Brattleboro Primary Care from Landmark College:
Take 91 South to Exit 1. At the end of the ramp, take a left onto Belmont Avenue. Take a left at the Hospital sign. Brattleboro Primary Care is the large building with the green roof at the end of the parking lot.
A mental health emergency is an emotional or behavioral crisis that warrants immediate attention by a mental health professional.
Take immediate action if you or someone you know expresses or exhibits the following:
- Suicidal thoughts, statements, or attempts
- Impulses or threats to hurt self or other
- Aggressive behavior
- Severe mental confusion or disorientation
- Incoherent or disjointed speech
- Loss of contact with reality, including hearing or seeing things that are not there or beliefs that are unrealistic
- Extreme panic
- Having just been a victim of violence or assault
- Not being able to care for oneself
During Regular Office Hours
If it is Monday through Friday, 9 a.m. to 4 p.m., you can:
- Call Counseling Services at 802-380-1636 and describe the situation
- Visit Counseling Services immediately on the second floor of the Student Center
After Hours, Weekends, and Holidays
- Call Campus Safety at 802-387-6899
- Call the on-call RD at 802-380-6781
- Call 911
- Speak with a member of the campus Residential Life staff, or visit the college’s Campus Safety office, located in the lower level of Davis Hall.
If you are living off-campus, you should:
- Call the local Health Care and Rehabilitation Services (HCRS) Crisis Team at 1-800-622-4235
- Call 911
Emergency Mental Health Assessments
When there is a need for an emergency mental health assessment, a student may be sent to the Brattleboro Memorial Hospital Emergency Room. Evaluations are conducted by local Health Care and Rehabilitation Services (HCRS) Crisis Team clinicians. Students and/or their insurance companies are billed for these face-to-face evaluations. Students transported to the ER by ambulance will be financially responsible for those services.
We want our students to feel comfortable engaging Landmark College Health Services just as they would their primary care provider at home. Our primary mission is to enhance the learning environment at Landmark College by improving and maintaining the health, personal growth, and well-being of our students. We accomplish this mission by providing high quality, timely, prevention-oriented care as well as outreach and education based on the needs of our students and the College community at large.
Health Services is open from 8:30 a.m. to 5 p.m., Monday through Friday. We are closed on weekends and holidays. Students should make appointments by contacting Cindy Brown at 802 387-1636 or firstname.lastname@example.org. We encourage students to be seen by appointment; however, students with acute health concerns can also walk in to Health Services to be seen during our regular business hours.
Health Services appreciates the value of diversity and is committed to offering respectful and confidential care to all Landmark College students. We value difference in race, religion, sex, sexual orientation, gender identity, age, national origin, and veteran status. We strive to remain responsive to the needs of all of our students and to provide care in a safe and supportive environment, maximizing wellness and allowing LC students to enjoy the full college experience. If you have health concerns or are experiencing symptoms, don't sit in wonder and worry--come to Health Services!
Landmark College Health Services provides a broad range of services including:
- Health screening and prevention (physical exams, health risk assessments, vaccinations)
- Management of acute and chronic illness and injuries
- Infections (sore throat, cold and flu, urinary tract infections)
- Injuries (sprains, wounds, concussions)
- Symptoms (abdominal pain, fatigue, rashes)
- Chronic conditions, such as asthma, diabetes, migraines, acne
- Sexual health (pap smears, contraception, sexually transmitted infection testing)
- Health care and education specific to men and women
- Transgender health. We realize that transgender students are sometimes hesitant to access health care, so we work to create and maintain an environment where students can ask questions and get answers and care with compassion in a supportive environment.
- Support for tobacco treatment
- Depression, anxiety, and insomnia
- Alcohol and drug abuse (initial evaluation and recommendations)
When necessary, we provide referral to appropriate medical specialists and ancillary services (e.g. physical therapy, massage, etc.).
Health Services does not have its own laboratory; however, we do draw blood to be sent to an off-site lab. In addition to testing ordered by the provider here, we are able to do tests ordered by an outside physician.
The lab tests are done by Quest Diagnostics. Routine labs are drawn on Wednesday. Appointments are made between 9 and 11:30 a.m. Accommodations are made to draw blood on other days/times if necessary.
If your provider orders lab work to be done while you are at Landmark College, they must provide a written order listing the tests to be done, as well as a diagnostic code. The ordering provider's name, address, telephone number, and fax number must be on the order. This information is provided to Quest. A report is sent to the ordering provider, and a report is sent to Health Services and is placed in the student’s chart.
Health Services offers Flu Clinics each year. We strongly urge all students to get a flu shot! The dates of the Flu Clinics will be publicized on campus. The vaccine can be paid for by cash, check, or student tuition account. For upcoming dates, please contact Health Services at 802-387-1636.
We do not offer allergy injections in-house at Health Services; however, arrangements can be made for students to get their allergy injections done in a local medical practice in Brattleboro. Students will need to provide insurance cards, as these visits will be billed to insurance.
Transportation to and from the visit can be provided for students who need it. A fee of $16 per hour will be charged to the student’s tuition account.
Appointments and transportation will be arranged through Health Services. Students should bring their serum with them to arrange initial appointments. Students are required to provide the following:
- A precise schedule of dosage and frequency of administration from the prescribing provider
- The prescribing provider's name, address, phone number, fax number, and office hours
- Instructions for altering the schedule due to missed/late appointments
- Vials that are all clearly marked with the name of the student, contents, and expiration date
New allergy patients must receive their first dose of serum in their prescribing allergist’s office.
Health Services provides a wide range of women's health services. These include annual gynecological exams and pap smears, STI testing, consultation about contraceptive choices, prescribing birth control pills, evaluation and treatment of vaginal and urinary tract infections, and information about the HPV vaccine.
An annual gynecological exam should be performed yearly on all women 21 or older, or as indicated by history.
One-on-one counseling gives you the opportunity to speak with a counseling professional about concerns and issues that are upsetting you. Working with a counselor can help you resolve troubling issues, learn new skills, and aid in building your resilience so that you can take full advantage of your experience at Landmark College.
Psychiatric Services and Referrals
We have a local independent psychiatrist who is on campus several times a month for those students who need a local prescriber. Students wishing to meet with this psychiatrist must meet with one of our counselors first for an intake, and the psychiatrist may require a student to meet regularly with a Landmark College counselor while providing medication management.
Students wishing to to meet with the psychiatrist on campus need to download and fill out the forms required by the provider's office. The forms can be faxed to Landmark College at 802-387-1644 or dropped off at our office. Please contact our office coordinator, Cindy Brown at 802-387-1636 if you have any questions.
If you require extended or specialized mental health services, we are happy to help facilitate a referral to a local off-campus provider.
The Counseling staff provides consultation around mental health issues to faculty, staff, parents, student organizations, and students. Our goal is to support a holistic approach to the particular learning challenges and developmental stresses faced by Landmark College students. We are committed to supporting members of the Landmark community in addressing the mental health concerns of our students.
Alcohol, Other Drugs (AOD), and Addictions
Counseling Services has a drug and alcohol counselor who offers information, substance abuse assessments and support. AOD educational groups are scheduled throughout the year, as well as related program offerings.
Sexual Respect Coordinator
We have a counselor who is available to help students who have experienced sexual assaults or any troubling sexual interactions that feel confusing or violating. This counselor is a confidential resource for students and will not participate in judicial or other disciplinary hearings.
Training and Education
Our staff provides education and training opportunities for all members of the Landmark community. Classroom visits, workshops for staff, faculty and students, presentations to parents, and orientation activities are among our annual offerings.
Groups and Workshops
Counseling Services may offer groups and workshops that focus on specific topics such as Anxiety and Stress, Addiction Support, Social Skills, Transitioning to Landmark, and other topics
Landmark College Health Services and Counseling Services are confidential for students over age 18. (See details below under Frequently Asked Questions.) The Counseling staff offers resources for families and friends, including consultations.
Family members often have a long history of being actively involved in their student’s education and other support services. As a result, the transition to college and the letting-go process can be particularly complex for Landmark College families. Below is some information about how we might be of service to you.
Services for Students
Counseling Services offers confidential, time-limited individual and group counseling as well as urgent walk-in appointments, emergency mental health services, and psycho-educational programming. Students bring a variety of concerns to counseling, such as homesickness, anxiety, depression, loneliness, relationship problems, alcohol, drug and addiction issues, sexuality concerns, eating concerns, and many other personal and developmental issues.
Consultations with Family Members
If you are worried about a student, we want to hear from you. Speaking with a counselor may help you to put things in perspective, or figure out how best to offer advice or support. Although our confidentiality guidelines may prohibit us from letting you know if your student is in counseling (or the content of sessions), we encourage you to communicate your concerns to us at any time.
It is understandable that concerned family members might want to check and see if their student is coming to counseling and making progress. Nevertheless, confidentiality is vital to the success of the counseling process. We, as mental health professionals, are bound to adhere to the legal and professional guidelines that are in place to protect the privacy of those students with whom we work. Therefore, without a student’s signed consent, we are unable to release any information, including whether or not they have contacted us or come to counseling. This is true even if they have given you verbal consent to speak with their counselor.
Under very specific conditions, we may be required to break confidentiality, but if possible, this will be done in collaboration with the student and with their consent.
In a Mental Health Emergency
If you are worried about a student's safety, we encourage you to contact us. Family members and friends are often the first people who identify when a student is in distress or with whom students communicate when they are in emotional turmoil. If you have a serious concern and think your student may be at risk of imminent harm, please contact Counseling Services or the office of the Vice President for Student Affairs.
- Counseling Services: 802-387-1636
- Vice President for Student Affairs: 802-387-6713
- Health Services: 802-387-6753
- Parent Services: 802-387-6714
- Campus Safety: 802-387-6899
If you cannot get in touch with Counseling or the Vice President for Student Affairs, please call Campus Safety at 802-387-6899, or call 911.