State authorization and student complaint process information
The National Council for State Authorization Reciprocity Agreements
The state of Vermont, including Landmark College, is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is an agreement among member states, districts, and territories in the United States that establishes comparable national standards for the interstate offering of postsecondary education activities. NC-SARA is intended to simplify the state authorization process by establishing a standard approval process through which institutions may participate in the reciprocity agreement with other member states. Please visit NC-SARA to learn more.
In addition to ensuring that institutions are authorized to offer academic programs in other states, NC-SARA provides a pathway for students in all states to submit complaints (also known as grievances). Initial responsibility for the investigation and resolution of complaints resides with the institution against which the complaint is made. Further consideration and resolution, if necessary, is the responsibility of the SARA Portal Entity, and other responsible agencies of the institution’s home state.
Landmark College Distance Education Student Complaint Process
Landmark College aims to provide a positive online educational experience, but if a student has a complaint specific to dishonest or fraudulent activity, including the provision of false or misleading information. discrimination, financial issues, program design, or academic support structures, they should first follow Landmark College's grievance process found in the Landmark College Student Handbook. If the student is not satisfied with the resolution of the institution’s grievance process, the complaint may be made within two years to the Vermont SARA Portal Entity by contacting the following:
Katie Gagliardo
Post-Secondary Coordinator, Vermont Agency of Education
1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
[email protected]
Vermont SARA Student Complaints Process
Students Residing in California
California is not a SARA state. However, as an accredited nonprofit degreegranting institution, Landmark College is exempt from BPPE registration under California Education Code §94801.5(c). After first exhausting the Landmark College grievance process found in the Landmark College Student Handbook, distance education students who are located in California may file a consumer complaint with the following:
Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
https://www.bppe.ca.gov/enforcement/complaint.shtml
Accreditation Information
Landmark College is accredited by:
The New England Commission of Higher Education
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803-4514
(781) 425-7785,
[email protected]