Program Details
Steve Fadden, Ph.D.
Director, Landmark College Institute for Research and Training
Director of Research, Landmark College
Can a picture be worth 1,000 words?
Using eye movements and video to understand the user experience
Evaluating the user experience of a product or design can be a challenge if the evaluator is restricted to think-aloud transcripts and time-on-task measures. However, seeing a user's facial expressions and eye movements can yield a substantial amount of information about the user experience. This presentation will highlight some of the benefits of using eye movement measures and video recording as part of the user experience evaluation process.
About Steve Fadden
Steve Fadden has over thirteen years of experience conducting research in cognitive psychology, human performance, and usability evaluation. He has held usability and human factors positions at Lockheed Martin, Intel, PeopleSoft, and Booz Allen Hamilton, designing and testing interfaces and decision-support tools in the aviation, financial management, network administration, and consumer domains. Dr. Fadden holds a Ph.D. in Engineering Psychology from the University of Illinois at Urbana-Champaign, and has contributed to the development of design and usability standards for the National Institute of Standards and Technology, the Government Electronics and Information Technology Association, and the Human Factors and Ergonomics Society Committee on Human Factors Engineering of Software User Interfaces.