The Student Guide to Information Technology at Landmark College

The Student Guide to Information Technology

Information technology is an integral part of every aspect of Landmark College's education program. It affects everything — from the network tools that allow faculty, staff, and students to stay in touch with each other, to the regular use of specific technology applications in the teaching-learning process. The focus on integrating technology into the curriculum is founded on the principles that technology should enhance, not bypass, essential strategic and skill development.

Landmark College may be unique in the depth to which we seek to integrate information technology directly into our curriculum.
Top of page

ACADEMIC EXPERIENCE
     Coursework - in and out of class  
     Support services
     Looking forward to graduation and a career

STUDENT LIFE
     Accessing student services
     Connecting with others
    
ADMINISTRATIVE EXPERIENCE
     Managing your personal information
     Conducting business
  
SERVICES AND FEES
     Privacy, security, and usage rules
     Fees and expenses
     Technical support
     Other services
 

ACADEMIC EXPERIENCE


A. COURSEWORK—IN AND OUT OF CLASS

     1. How does Landmark use technology to enhance teaching, learning, and access to information in your areas of interest?

Technology plays an integral role in every phase of your academic experience. From multimedia classrooms to electronic library resources, Landmark offers a high level of technology to enhance teaching, learning, and access to information.

Landmark uses Moodle course management software that encourages collaboration between students and faculty.  Through Moodle, students have access to syllabi, course materials, assignments, and supplemental readings. Students and their support teams can also track academic progress including goals, grades, attendance, instructor comments and more for each course through the College’s Internet Student Information System (ISIS).  (Insert Information about Self Service) Landmark’s Digital Text Services provides scanning services and electronic copies of required purchased textbooks and course packs.

The faculty are provided with an up to date laptop with their field appropriate software and assistive technology preinstalled.

Landmark requires all students to purchase a notebook computer  - with limited exceptions.

Specialized labs give students the opportunity to learn in environments that simulate real-life scenarios and provide hands-on learning experience in using industry-standard equipment.

Digital versions of textbooks and coursepacks purchased at the Landmark College Bookstore are available through Landmark’s Digital Text Library (in both Kurzweil and PDF formats).

Kurweil 3000 (text to speech software) and Dragon Naturally Speaking (voice recognition software) are required for the Language Intensive Curricula first year program; Kurzweil 3000 is required for Partial Credit first year students. Productivity and multi-media software as well as other on-line network resources and the Internet are also used extensively to enhance learning.

     2. Are classrooms technology-enhanced?

Yes, all classrooms at Landmark have wireless network access and video projection systems at a minimum.  There are some “smart” classrooms with interactive whiteboards; classrooms/labs set up with specialized soft and/or hardware for math and robotics classes; game development and design; programming; world languages; digital music and design; digital photography and video; and radio.

Landmark continually updates classrooms and public access machines to ensure that students and faculty have access to the latest technology.

     3. In both introductory and specialized courses, what opportunities are there for you to collaborate with other students using technology on project teams?

Students primarily use collaboration tools, such as wikis, forums, and chats, through the Moodle course management system as well as email to communicate and work with each other and instructors.

     4. Does Landmark give credit for courses taken electronically (online/at a distance) from other institutions and sources of instruction?

Landmark does not differentiate between on-line and on-campus courses taken elsewhere as long as the student receives a minimum grade of C- and has an official transcript from an accredited institution.

B. SUPPORT SERVICES

     5. How does Landmark provide access for students to work with multimedia (audio and video)?

Students use audio/visual-based assistive technologies in and out of the classroom and have access to various multi-media technologies in the multi-media lab, language learning lab, computer lab, and Library. Multi-media technologies are also used in web design, film, music, gaming, programing, art, and communications..

    6. Are library collections and resources—such as catalogs, research databases, special collections, course reserves, full-text electronic journals, books, and streaming media—available online and accessible off-campus?

Through the Library, students also have access to a wide range of fully supported online research database resources; search and read over 109,000 ebooks in ebrary's Academic Complete collection; search and watch streaming educational video from Films on Demand's Master Academic Collection;  search and listen to music from a variety of genres from NAXOS Music Library.

Other online resources available via the Library’s website from both on and in most cases, off campus include the Library catalog of print, ebook, and audiovisual resources; encyclopedias (e.g.., Britannica Online); journal, magazine, and newspaper articles (via dozens of online databases including, Gale’s General OneFile, Lexis-Nexis, JSTOR, and EBSCO’s Academic Search Premier and Business Source Premier) and research guides to print and online resources by topic and course.

     7. What training and support services are available to students on the use of assistive technologies?

Students may schedule one-on-one sessions or attend group workshops through the Educational Technology Department at Landmark to learn about and develop skills using assistive technologies and productivity software including Kurzweil 3000 (speech to text software), Dragon Naturally Speaking (voice recognition software), Inspiration (visual mapping software), Microsoft Office, computer basics, and emerging technologies. The Educational Technology department also conducts in-class trainings in collaboration with faculty. Students enrolled in the Language Intensive Curriculum receive in depth training/teaching (?) using XMind, Kurzweil 3000, and Dragon Naturally Speaking. 

     8. Can the library deliver documents to you electronically, either via email or through web posting? Does the library charge a fee when information resources that you need are not available in its collections?

Most of the Library’s article resources are available online via its databases; ebooks are available via WebCat and the online catalog.  Students may request items (e.g., books, articles, DVDs) from other libraries free of charge via interlibrary loan (ILL), and these items must be picked up at the Library.

     9.  Does the library provide research assistance in a variety of ways, such as in person, by phone, by email, and through web services? When are these forms of assistance available?

Library staff are available to provide individual or group instruction and support to develop research skills on a walk-in or appointment basis. Students may also call, or send e-mail or instant messages to the Library with research questions.  Research support is available during all hours that the Library is open during the day, evening, and on weekends.

C.  LOOKING TOWARD GRADUATION AND A CAREER

     10. Does Landmark offer general or profession-specific training programs that will ensure you are fluent in current information technologies when you graduate?

Many courses at Landmark have specific technology-related learning outcomes and goals. Webdesign, gaming, programing, music, film, art, communications, and language courses all include course-specific technology training. Extensive one-on-one and group training and support on the use of assistive technologies both in and out of the classroom are also available.

Back to top

STUDENT LIFE


D.  ACCESSING COMPUTER SERVICES

     11. What public access for computing is available to students?

Students have access to computers on campus including the Davis Hall computer lab (24X7 availability); Library  (weekdays, evenings, and weekends); Center for Academic Support.  

     12. Does Landmark provide institutional email accounts for all students and use e-mail as an official medium of communication?

 Yes, all students are provided with email, network, Sharknet, (Landmark's Intranet portal), and student system accounts (new students are provided with accounts on initial deposit usually before they arrive on campus).

Students are expected to check their Landmark email for College correspondence on a regular basis. Account access and related policies are discussed during orientation and described in the Computer and Network Acceptable Use Policy. Alumni may request a Landmark e-mail forwarding address upon departure from the College.

     13. Does Landmark provide to students and support network file services and electronic space for web pages?

Landmark provides all students with secured individual space on its network file server for storage of academic-related files. Web space is available to students through the course management system and for specific web-related courses.

E. CONNECTING WITH OTHERS

     14. Is contact information for students, faculty, and staff readily accessible electronically?

Yes, student, faculty, and staff directories as well as faculty office hours are available on Landmark’s Intranet portal. Access to information on the portal is secured through individual accounts.

     15. What social activities and services are available online?

Information about Landmark’s social activities and services, including athletics, women’s programs, cultural diversity programs, adventure education, music programs, shuttles, theatre and local off-campus activities, are all described on the Sharknet calendar.

     16. Are there Web sites for student organizations and clubs?

Landmark provides on-line information about clubs and organizations including Phi Theta Kappa (PTK), Student Government Association (SGA), Campus Activities Board (CAB).  Some of the clubs have pages on Sharknet.

      17. Does Landmark make available online communities available?

Course-specific collaboration tools, such as wikis, forums, and chats, are also available through Moodle (Landmark’s course management system).

     18. What technology-supported career-planning services are available for students?

The Transfer and Career Services Office at Landmark offers and supports a wide range of on-line services to assist students. This includes ccSpringboard from Career Cruising, a robust online career development platform which allows students to assess their skills and interests, research career pathways, build a resume, and prepare for an interview with a potential employer.
 

Back to Top

ADMINISTRATIVE EXPERIENCE


F. MANAGING YOUR PERSONAL INFORMATION

      19. What personal information can you view online—your contact information, grades, degree progress, financial status, or other information?

 Students have access to their course schedule, unofficial grades, goals, progress reports, faculty comments, and class attendance. They may  track their visits and outcomes to support center services on-line. Students are also able to track their ID card balances and access student, faculty, and staff directories through Sharknet (Landmark’s secured Intranet portal).

     20. Can you update any of this information online yourself?

Students develop and update their academic goals as well as submit housing requests on-line.

G. CONDUCTING BUSINESS

     21. Which of the following can you do online?

  • Check admissions status - under development
  • Pay bills - yes
  • Apply for and view financial aid awards  -  students may view financial aid status and awards through the on-line payment system
  • Register for, add, and drop courses - yes
  • Learn course grades - yes
  • View and print unofficial transcripts - yes
  • students may view and print unofficial transcripts on-line
  • Check progress toward completion of degree requirements - Under development
  • Make campus bookstore purchases - yes
  • Add funds to Student One Card - yes

      22. What campus and community services are covered by debit-card, smart-card, or one-card systems?

Student ID cards are used to access the dining hall; make purchases in the Bookstore, café,  vending machines on campus.  The ID Cards can also be used at various businesses in Putney: The Putney General Store, the Putney Food Coop, Shear Madness, Putney Pizza,  and Katy’s. and check out Library books. Students (and parents) may add monetary value to ID cards directly on-line or through the Business Office.

       23. Are the school catalog—including course descriptions, degree requirements, and academic policies—and the semester/term schedule of classes available on the web?

Yes, Landmark’s Bulletin and Course Catalog is available online.

H. PRIVACY, SECURITY, AND USAGE RULES

     24. What security and privacy policies are in place to protect student information?

Access to all student information systems is account-based and defined with appropriate permissions.  Students have inquiry access to their unofficial grades, progress reports, and comments entered by instructors. Landmark requires all students to agree to its Computer and Network Acceptable Use Policy and adhere to its electronic file and email retention policy. To protect data, server backups, including all student files on the network, are performed nightly and stored in secured locations.

     25. How does Landmark educate and protect students from identity theft?

Landmark uses internally generated numbers rather than social security numbers for student identification purposes. Access to the student and financial information systems, Intranet, file server, and e-mail is also restricted through individual accounts and encrypted passwords. Student ID cards are picture-based and deactivated and replaced immediately when reported lost. Students are informed of the College’s security policies during orientation, periodic e-mail announcements, and at the Help Desk. Security policies are also included in the Student Handbook and on the College’s Intranet.

    26. How does Landmark notify students of their rights under the federal Family Educational Rights and Privacy Act (FERPA)?

Students are notified of their rights under FERPA during orientation and in their Student Handbook. Students must sign a FERPA form to authorize the release of student account and educational information. Parents of dependent students may request information without the student’s prior authorization.

    27. Does Landmark use a mass notification system to inform students of emergencies?

 Yes, Landmark has several methods to contact students in the event of emergencies or College closure including a mass notification system to send alerts via cell phones, landline phones, email, and other mobile devices.

   28. Is network bandwidth limited for peer-to-peer software, gaming, web cams, or other programs requiring high levels of network resources? Are Web pages filtered?

 Network bandwidth at Landmark is provisioned and managed by traffic-shaping software. Bandwidth is managed to limit (not prevent) heavy utilization of non-academic and resource-intensive programs like video and music downloading and gaming. See Bandwidth Management Policy.
 

    29. Is there a campus code of behavior about using computer resources?

Yes, all students must agree to Landmark’s Computer and Network Acceptable Use Policy included in the Student Handbook and on the Intranet portal.

     30. Does Landmark have policies addressing peer-to-peer file sharing, virus software, and copyright?

Violations of copyright law and illegal down loading or distribution of audio or video files are described in Landmark’s Computer and Network Acceptable Use Policy. The College’s Copyright policy, resources, and answers to frequently asked questions (FAQs) are available on the Library web site and are discussed in research training. Students who are granted access to digital versions of their required course texts must also sign a copyright statement agreeing not to share texts with others. Up-to-date anti-virus software is required on all student computers before access to the Landmark network is enabled. Anti-virus software is installed on student computers purchased through Landmark’s notebook program. 
    Please read our peer to peer sharing policy.

     31. How does Landmark manage email spam and spyware?

 Landmark uses industry-standard software to manage email spam at the server level. Obvious spam is deleted without being forwarded to the recipient’s mailbox;  questionable spam is forwarded and identified as such in the subject line. Spyware software is installed on all student, faculty, staff, and public access computers.

Back to top

SERVICES AND FEES


I. FEES AND EXPENSES

    32. What, if any, technology fee is charged by Landmark? What does it cover?

Students are assessed a nominal technology fee per semester that is used to support wired and campus wide wireless network connectivity; e-mail; Sharknet (Landmark’s intranet portal), and other system accounts; computer and software support (including on-site repair of computers purchased through Landmark); one-on-one and group assistive technology training; access to on-line research databases; use of public computer and software; local telephone, and Cable TV services.

    33. Will you be required to purchase your own computer?

Starting Fall 2014, Landmark College requires* new students to purchase the Lenovo Yoga computer package.

*Exception Information

     34. Does Landmark make computing and network access financially accessible? Is special student pricing offered for computers and peripheral equipment?

Kurzweil 3000 and Dragon Naturally Speaking are available at substantial discounts as are  Apple iPad 4's with AppleCare Plus (3 Year Warranty) and Protective Cover

     35. Does Landmark assess extra fees for network connections in residence hall rooms or for off-campus access?

No, the technology fee includes all technology-related support services and network connectivity.

J. TECHNICAL SUPPORT

     36. What hardware and software standards, if any, does Landmark require, recommend, and/or support?

Since all new students are required to purchase a laptop preloaded with Office 365, ESET Nod32 antivirus, Novel’s Group Wise, (Landmark’s email system); the laptops with software are fully supported. Landmark does not support the Macintosh operating system, software, or hardware. This is to ensure software standardization and the highest level of technical support.

     37. What kinds of services are provided by Landmark, and when are they available?

The Help Desk is generally the student’s first point of contact for any computer or network related problem or question. Among other services, the Help Desk installs supported software, configures and repairs computers purchased through the College, resolves user account and network connectivity issues, scans for viruses and spyware, and provides support on computer and operating system issues. The Help Desk is open during the day, Mon – Fri, and the Library is available during most evening and weekend hours for limited technical support. Assistive technology support can be scheduled directly through the Education Technology department.

     38. Does Landmark have a plan for keeping its hardware and software current, and if so, what is the replacement cycle?

Landmark upgrades all of its publicly accessible computers in the Library and labs about every four years and maintains current versions of supported software on all computers.

K. OTHER SERVICES

     40. How does Landmark support printing for students, and is there a charge for this service?

Students have access to printers on the network free of charge in the Library, labs, Student Center, Davis Hall, and Center for Academic Support. Copiers are also available to students free of charge in various buildings across campus.

     41. Does Landmark provide wireless network coverage? If so, how much of the campus has wireless connectivity?

Landmark has nearly ubiquitous wireless coverage on campus including in all classrooms and labs, residence halls, Library, gymnasium, auditoriums, café, and dining hall.

     42. Does Landmark support the purchase and use of e-textbooks? Do baseline hardware and software standards support this technology?

Although an option, Landmark has not traditionally offered e-textbooks for sale as many faculty create course packs which are not available through publishers.  As e-textbooks become more acceptable for our faculty in the future, the College will promote and make available e-textbooks to students for purchase. Our hardware and software standards support the technology.

Back to top

 

The Digital Text Services (DTS) department at Landmark scans all purchased textbooks and course material into Kurzweil and PDF formats. DTS also maintains a finding digital book online resource. 

This material was adapted, with permission, from The Student Guide to Evaluating Information Technology on Campus, developed by EDUCAUSE in cooperation with the American Association of Collegiate Registrars and Admissions Officers and the National Association for College Admission Counseling. For online resources related to the Guide, visit http://www.educause.edu/StudentGuidetoIT/873.

Questions? Contact us for more information!

Tech Support Services (The Help Desk)
802.387.6800
techsupport@landmark.edu